Privacy Policy

Effective Date: 28 April 2025

At Noventra Consulting, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, engage with our services, or communicate with us. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Such as your name, email address, phone number, company name, and job title.
Technical Data: Including your IP address, browser type, device information, and browsing activity on our website.
Communication Data: When you contact us, fill out forms, or interact with us through any other means.
Payment Information: If you purchase services or products, we may collect payment details (processed securely via trusted third-party payment processors).

2. How We Use Your Information

We use your personal data for the following purposes:

To provide and improve our consulting services.
To communicate with you, respond to your inquiries, and provide customer support.
To send you relevant updates, newsletters, promotional materials, and service-related communications (only if you have consented to receive such information).
To comply with legal obligations, resolve disputes, and enforce agreements.

3. Data Protection

We are committed to protecting your personal information. We employ physical, electronic, and procedural safeguards to protect your data, including:

Secure data transmission using encryption.
Restricting access to personal data to authorized personnel only.
Regular security reviews and vulnerability assessments to ensure our systems are secure.

4. Sharing Your Data

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website or providing services, under strict confidentiality agreements. We may also disclose your data if required by law or to protect our legal rights.

5. Your Rights

Under UK and EU law, you have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request to correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data, subject to certain exceptions.
Opt-out: You can opt out of receiving marketing communications at any time. To exercise these rights, please contact us at [email protected].

6. Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are placed on your device to help us analyse website traffic and personalise content. You can control cookie settings through your browser, but disabling cookies may affect your experience on the site.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of third-party websites before providing any personal information.

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. Please check this page periodically for updates.